Emergency Roof Repairs

When to Call for Emergency Roof Repairs

Some roofing problems can't wait for business hours. If you're experiencing any of these situations, call our 24/7 emergency hotline immediately:

Our Emergency Response Process

Step 1: Immediate Phone Assessment (0-5 minutes)

When you call our 24/7 emergency line, a roofing professional answers immediately—not an answering service. We assess the situation, provide safety guidance, and dispatch the nearest emergency crew to your location.

Step 2: Rapid On-Site Response (2-4 hours average)

Our emergency teams are strategically positioned nationwide for rapid response. In most cases, we arrive within 2-4 hours of your call, even in the middle of the night or during weekends and holidays.

Step 3: Immediate Damage Mitigation

Our first priority is stopping further damage to your home. We provide:

• Emergency Tarping: Heavy-duty tarps secured to protect exposed areas
• Water Diversion: Temporary measures to redirect water away from vulnerable areas
• Debris Removal: Clearing fallen branches or damaged materials
• Temporary Repairs: Quick fixes to stabilize the situation
• Interior Protection: Helping protect belongings and contain water

Step 4: Damage Assessment & Documentation

Once the emergency is under control, we conduct a thorough assessment of all damage. We document everything with photos and notes for your insurance claim.

Step 5: Permanent Repair Plan

We provide a detailed estimate for permanent repairs, help you understand your insurance coverage, and schedule the work at your convenience.

What to Do While Waiting for Emergency Service

Emergency Service Coverage

Top Guys Roofing provides 24/7 emergency service nationwide through our network of certified local contractors:

Emergency Service Costs

Insurance Coverage

Most homeowners insurance policies cover emergency repairs for sudden damage (storms, trees, accidents). Emergency tarping and temporary repairs are typically covered as part of your claim.

Emergency Service Fees

We understand emergencies are stressful. Our emergency service fees are fair and transparent:

• Emergency Tarping: $300 - $800 (typically covered by insurance)
• After-Hours Service: Standard rates + reasonable emergency fee
• Temporary Repairs: Based on materials and time needed

Emergency fees are usually applied toward permanent repair costs if you choose us for the full repair. We provide detailed invoices suitable for insurance reimbursement.

Why Choose Top Guys Roofing for Emergencies?

True 24/7 Availability

Our emergency line is answered by roofing professionals 24 hours a day, every day of the year. No answering services, no callbacks—immediate assistance when you need it most.

Nationwide Network

With certified contractors in 50+ states, we respond quickly no matter where you are. Our national coordination ensures consistent quality and rapid deployment.

Fully Equipped Response

Our emergency vehicles carry tarps, temporary patching materials, safety equipment, and tools needed to handle most emergency situations immediately upon arrival.

Insurance Expertise

We document all emergency work for insurance claims, work with adjusters, and ensure you receive proper reimbursement for emergency services and repairs.

Professional Permanent Repairs

Emergency service is just the beginning. We provide comprehensive permanent repairs using premium materials, all backed by our workmanship warranty.

Frequently Asked Questions

How quickly can you respond?

Our average response time for emergencies is 2-4 hours nationwide. In some areas, we can arrive even faster. Severe weather events may cause delays, but we prioritize critical situations.

Do you really answer phones at 3 AM?

Yes! Our 24/7 emergency line is answered by a roofing professional at any time, day or night. We understand emergencies don't wait for business hours.

Will insurance cover emergency repairs?

Most policies cover emergency repairs for sudden, accidental damage. We provide detailed documentation for claims. Check your policy or call us—we can help you understand your coverage.

What if the emergency happens on a holiday?

We work every holiday including Christmas, New Year's, and Thanksgiving. Emergency service is available 365 days a year.

Can you temporarily fix it so I can wait for permanent repairs?

Yes! We specialize in temporary emergency stabilization that protects your home until permanent repairs can be scheduled at your convenience. Emergency tarps can last weeks or months if needed.

How do I know if I have a real emergency?

When in doubt, call us. We'll help you assess the situation over the phone. It's better to call and find out it can wait than to delay and cause additional damage.